Terms of service

Suite is provided by Copper Ledger LTD (RC 9819163). Store subscriptions cover the features and limits described on the pricing page. School and hospital trials require an agreed scope and guided setup.

Proposed account terms: provide accurate setup information, create an account only for an organisation you are authorised to represent, protect credentials and grant staff access appropriate to their work. Do not attempt to access another organisation’s records or interfere with the service.

Every Suite product starts with a 14-day trial with no card required. Payment is required to continue after the trial. Published store plans offer monthly or annual bank-transfer payment. Annual effective monthly prices require the full annual payment. Larger groups, schools and hospitals receive a custom quote.

The approved agreement must state renewal, cancellation, refund, tax and price-change terms. Those terms have not been established in this draft.

Customers can contact [email protected] to arrange an export. The pricing page describes read-only account access after nonpayment. The agreement must establish the export process, retention period, deletion arrangements and any associated charges.

Confirm the required features, devices, connectivity, onboarding and support arrangements before choosing a plan. Enterprise service levels and guided implementation arrangements must be recorded in the relevant agreement.

• Renewal, cancellation, refunds, taxes and any setup charges.
• Data ownership, export, retention, deletion and service-provider responsibilities.
• Support commitments, availability, maintenance and guided-setup limitations.
• Intellectual property, appropriate liability provisions and dispute arrangements.
• Review by the responsible legal adviser and an effective date.